Therefore you should consider

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What’s going on in your customer’s head isn’t clear on the surface.  the following questions: What emotions and thoughts does the customer have on a typical day? What motivates him? What triggers positive or negative emotions in him? What does the target customer see? This field is about the visual environment of your target customers. Only if you know what influences your customer can you empathize with them.

These questions will help: What does his Phone Number List typical environment look like? What visual impressions does he encounter in everyday life? What market offers does he receive? What does the target customer hear? Not only the visual impressions, but also the acoustic impressions are crucial. We are all exposed to a variety of noises every day that influence our thoughts and emotions.



Therefore, please also address the following: What noises does the customer hear in their typical environment? What do his friends and family say? How does he get information? What does the target customer say and do? In this category you build on observations of what your customer says and does. Consider his actions in both personal and professional situations. Try to capture the behavior of your target customers as best as possible: What does he do on a typical day.